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Workplace Communication
Course Category
About Workplace Communication

Good communication in the workplace is more important than ever. And critical to your career advancement and success. Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning. Take back a workable conflict management model, along with successful and practical conflict management strategies. Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want. Finally, find out more about yourself and others using personality profiles for better work performance. You will be learning from some of our more popular instructors, and taking away new how-to skills that work.

This course offers 3 classes that together can qualify you for a certificate. If you register for all three classes at once, they will be discounted at checkout. These classes can otherwise be taken individually.

How the course works:

  • A few days before the class begins you will be emailed an invitation into the online classroom.
  • Click to accept the invite and set up a password to access the classroom. For subsequent sessions go to the classroom and use your email address and password to access it.
  • Participate when you want! You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week.
  • There are no live real-time requirements or meetings. You decide when you participate.
  • For the best learning, you should log into the course on 2-3 different days of the week.

Featured Courses

  • Workplace Communication: Negotiation—Get what you want

    Negotiation is a key skill for success in business and everyday life. Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what’s essential. Having the skills to help others get what they want will improve relationships and increase your odds of success in the future. Work with a pro to learn how to plan, implement and win in the bargaining process. Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers. Invest in these skills now and reap a lifetime of rewards. This class is part of a three-class series on Workplace Communication. When you take all three classes together, you qualify for a certificate. If you register for all three classes at once, they will be discounted at checkout. These classes can otherwise be taken individually. The other two classes are: Conflict Management and Using Personality Profiles for Better Work Performance To progress through this course you will: Read the print readings. Have the option of accessing the online readings. Listen to the audio presentation for the Unit and view the slides. Have the option of taking a self-quiz to see how much you have learned. Engage in written online discussion with your instructor and other participants. The content (readings, audio lectures, slides) and self quizzes are accessible for the entire course, so you can work ahead, or go back and review again, at your convenience. Discussion: The discussion for each unit lasts one week. All comments are made in writing and can be made at any time of the day or night. Your instructor will log into the discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants.